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ATM Management System

AI-based surveillance system for ATM booth to detect cleanliness and security, to increase efficiency in ATM monitoring and 3rd party vendor management

Brief Description

AI-based surveillance system for ATM booth to detect cleanliness and security, to increase efficiency in ATM monitoring and 3rd party vendor management

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Benefits

  1.  Centralized, integrated, and real-time monitoring system.
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  3. Increase efficiency in cleanliness & security management of an ATM facility.
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  5. More transparent & objective vendor’s performance rating.
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  7. Protect ATM facility from criminal risks, and increase customers’ satisfaction.
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  9. Practical & controlled attendance record system to avoid spoofing.
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How It Works

Cleanliness Assurance

 
  1. 1. System will automatically send real-time notification to the janitor everytime a pile of garbage is detected.
  1. 2. Janitors will respond, be required to come to the ATM booth to clean it up.
  1. 3. If there is no respond from the janitors, notification will be escalated to their supervisor
  1. 4. The vendor will be rated according to notifications respond time
  2. 5. ATM booth will be monitored with CCTV for 24 hours
  3. 6. System will order the CCTV to capture an image of the ATM booth every 3 hours
  4. 7. The vendor will be rated according to the cleanliness of the booth
 
 

Security Assurance

 
  1. 1. System will automatically send real-time notification to security officers everytime a suspected behavior (skimming, tampering, vandalism, etc.) is detected.
  2. 2. Security officer will come to the ATM booth immediately.
  3. 3. The vendor will be rated according to the security of the booth, and frequency of foreign object discovery (stickers, additional device, etc.
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Attendance Record

 
    1. 1. Employees will receive daily-generated unique QR code in their smartphone.
    1. 2. They will be required to scan the their QR code with the scanner installed in every ATM booth.
    1. 3. Attendance will be verified if the employee scanned his/her QR code at the location where he/she is deployed. Attendance will not be verified & recorded if the employee scanned the QR code at the incorrect location.
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